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Review Details |
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AVL Moving Systems |
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| Rating |
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| very good experience |
| I moved this past Sunday. My original appointment was for 10am, but because four movers called in sick, AVL had to reschedule to around 2pm. Initially, I was pretty annoyed by this because I had planned on going in to work that afternoon, but things happen, and I was impressed with the way AVL handled what would have otherwise been a disaster.The owner personally called and offered to do the move for half the rate because of the long reschedule and the added uncertainty it added to my move. He got in contact with the movers and updated me as things progressed to assure me that they were coming. The movers themselves seemed like really nice guys and worked quickly once they were able to get to my place. It took a little more than two hours for them to take down one bedroom's worth of stuff from a fourth-story walk up to a fifth-story walk up. I chose the two guys and one van option.Overall, it was a very good experience and I will definitely hire AVL Moving Systems again for my next move. The mark of a good honest business is not that everything has to go perfect all the time, but that the business treats you fairly when the unexpected happens. |
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| Details |
| Quote or Order ID: |
456897 |
| Mover Cost: |
$500 |
| Origin: |
California |
| Pickup: |
On Time |
| Destination: |
California |
| Delivery: |
On Time |
| Items Stolen: |
No |
| Damaged: |
No |
| Honesty: |
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| Knowlegeable: |
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| Hold Times/Promptness: |
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| Overall Customer Service: |
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| Primary Contact: |
janet |
| Secondary Contact: |
suraj |
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