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Review Details |
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Across Canada Van Lines |
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| Rating |
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| Truly Awful |
| Worst company ever. Broke things, rude, took ages for delivery. This site didn't have option for choosing Canada states, the move was actually from Ontario to Saskatchewan, but wanted to warn US customers too. Never got same story twice and never had a phone call returned. Different weight for my things quoted in different emails (no scale on site at pickup or certificate from official weighing centre issued). Rolled our laser printer over and over across the floor to pack it. Took almost a month to deliver after saying they had weekly trucks leaving ON to SK. Turned up really late on delivery day with no apology or phone call and acted like I was terrible for being upset (after saying they will come an earlier day and not bothering to tell us they had changed the date until I called, they finally turned up on a Friday evening before a long weekend). Came in unmarked truck they couldn’t park properly, with local help who smelled like alcohol and were not experienced movers. Did not have anything to lay down and acted like we were crazy for wanting it. Many things broken, dented or scratched. Rude. I paid over the phone and then they wanted to swipe my credit card again. Really the worst service I ever had. We hardly had any furniture, so we thought to go with an inexpensive van line because it had good reviews, but just don’t do it, you will regret it. |
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| Details |
| Quote or Order ID: |
1500 |
| Mover Cost: |
$1500 |
| Origin: |
New York |
| Pickup: |
On Time |
| Destination: |
North Dakota |
| Delivery: |
Late |
| Items Stolen: |
No |
| Damaged: |
Yes |
| Honesty: |
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| Knowlegeable: |
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| Hold Times/Promptness: |
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| Overall Customer Service: |
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